The founder

 

Raphael Duerinck studied chemistry & engineering process at the University of Montpellier (France) alongside dermatology and biochemistry. After working for prestigious pharmaceutical companies, Raphael was inspired to create his own skincare group. He then built it up from scratch with passion and creativity. ekseption is his company dedicated to skin peeling and the great properties of organic acids in skincare.

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HB aesthetics group was born out of a passion to strive for better skin health and results. Raphael arrived in the skincare industry with a strong background in aesthetic medicine and his goal was challenging the traditional skincare market.

 

His idea, unique at the time, was to create skincare inspired by aesthetic medicine treatments & active ingredients. Backdrop with his experience in biochemistry he created results-driven products & professional treatments with proven science. Aimed at all skin types to maintain a healthy complexion, his mission is to deliver only the best to customers. There is no reason to choose other products than the one delivering the best results and sensorial experience.

 

ekseption seeks to create home & professional routines that result in healthy skin conditions. Products that are all based on organic acids with different strengths and pH so customers can keep building on their results over time.

 

Raphael has more than 20 years experience developing professional-grade skincare products. Today, he is still heavily involved in product development and his strong values still run through everything ekseption does which has resulted in a world renowned skincare brand which challenges the norm.

Research & Development

 

We have a unique team of chemists, pharmacists and doctors committed to create and test new formulations every year. We continuously seek and review new powerful active ingredients and how to incorporate them in unique products.

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We are always up-dated of what is new in the industry. This is why many of ekseption products have incredible unique technologies. For example the revolutionary development of dmks peeling delivery system and various products based on active form of retinol.

 

Meet Natalia, who studied pharmacy at the University of Barcelona and is HB aesthetics technical director. She joined the group 7 years ago as a product formulator and is now leading the R&D department. During her career in personal care, Natalia has developed many unique formulations. She is an industry expert in emulsion technologies and also the person behind mixlab technologies.

Education

 

ekseption has a strong educational program on-line and though our extended network of learning centres. Like our products, our educational courses ensure that the ekseption experience is the same worldwide. ekseption is typically sold through professional only, this requires everyone using our products to have the same depth of knowledge. This grants customers the best results and most adapted product recommendations for their skin condition.

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We have a team dedicated to providing this education and support that run classes, training events and webinars from our Training Centre near Barcelona, SPAIN, as well as travelling around the world to train professionals on ekseption products and protocols.

 

Meet Mira, our Education Manager. She has worked within the aesthetic medicine industry for over 10 years. Throughout her experience in the industry, she has worked with many advanced skincare brands; successfully treating clients, developing training programmes as well as education strategies worldwide. She aims to empower and inspire professionals to reach their maximum potential through imparting her knowledge and experiences.

Operations & Manufacturing

 

Every product developped by our teams has to be produced on a relatively large scale. The challenge with our complex formulation is to produce always the ‘perfect batch’ and constantly improve our existing formulation. This is why we are certified ISO 9001.

 

Using external audit, we continually monitor the quality of our services and processes to refine every step. The result is the highest quality; made by people who are passionate about making effective and stable products.

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Meet Pere, our Master Blender. He’s been working with the company since the early begining from blending few kilos of products, to managing machines that blend 2 tonnes of product in an day.

 

Like our product development, all ekseption products are manufactured in our own facilities in SPAIN. We use the best practice and equipments for ekseption manufacturing processes. We also manage our own logistics to ensure a high level of quality from start to finish when an order is placed. As a European company, we comply with European manufacturing standards and GMP regulations so you can be confident in the consistent quality you will receive in each and every product.

Customer Service

 

We want every customer to be fully satisfied. Offering superior levels of service, easy ordering process and fast delivery is our priority, we insist that every customer is personally taken care of. We have a great Customer Service Team, comprising of Erika and Pau. They attend our customers in 3 different languages from all over the world.